Senior Client Relationship Manager – London

Location: London
Salary: Market Rate
Salary band: £70,000 - £99,999
Contract type: Permanent
Date posted: 03/08/2023

A prestigious international law firm is searching for a Senior Client Relationship Manager to support their Private Capital practice group, based in London. The role-holder will collaborate with Client Relationship Partners to develop strategies for key sector clients, while maintaining existing client relationships.

The Responsibilities:

• Collaborate with Client Relationship Partners to develop strategic plans for clients, including leading global Private Capital organisations.
• Develop and implement comprehensive account plans for key clients.
• Coordinate with CRPs to maintain relationships with key clients and stakeholders.
• Actively participate in and promote the firm’s Client Listening Programme.
• Develop a strong understanding of clients’ businesses and facilitate knowledge sharing within the firm to enhance client support.
• Provide coaching and support to partners and lawyers to deliver planned marketing, networking, negotiation, and pursuit activities.
• Promote the growth of client relationships across practice groups and global offices.
• Take lead of regular meetings with client teams to ensure successful execution of account plans.
• Ensure practice groups and regions objectives are aligned according to client requirements.
• Implement a profit-driven approach to meet clients’ pricing requirements.

The Candidate:

• Previous client relationship experience within a financial / professional services firm.
• Experience in developing and managing client accounts to drive revenue growth against medium term business development plans/goals.
• Strong interpersonal skills, with a proven ability to build relationships with partners and business services management.
• Maintain an awareness of the firm’s purpose, objectives and structure.

Please note: Due to the specific sectors we work in, only candidates with valid work experience in a Law Firm, Accountancy Firm, Management Consultancy, Property/Construction Firm, Financial Services Firm or a high profile relevant Association or Agency will be considered.  We regret that our clients will not accept applications outside of these areas.

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