Senior CRM Executive

Location: London
Salary: £40,000 - £48,000
Contract type: Permanent
Date posted: 09/06/2022

An international law firm is currently looking for a Senior CRM Executive to join their team in London. They seek a proactive team player who will develop and implement strategic ideas in order to help raise the firm’s profile. This role reports to the Senior CRM Manager.

The Responsibilities:

• Maintain and manage any technical issues and will support the successful resolution and communication of these issues with key stakeholders.
• Working alongside the IT team and the wider CRM team to implement the roll out of new CRM system.
• Collaboratively working with the IT Training team and CRM Executive to help identify training requirements, develop training programmes and implement training for colleagues.
• Recommend and Identify innovative ways to communicate with user groups.
• Advise and support MBD on best practice approaches to using the CRM system.
• Contribute proactively to the ongoing development of the CRM team and raise the firm’s profile.

The Candidate: 

• Have experience working with the CRM System
• Extensive CRM systems experience (e.g. Salesforce, InterAction or another major
• CRM platform used in professional services)
• To have Data management and data analysis skills
• Have an understanding of client development and the wider BD/Marketing mix in a
• professional services environment

Please note: Due to the specific sectors we work in, only candidates with valid work experience in a Law Firm, Accountancy Firm, Management Consultancy, Property/Construction Firm, Financial Services Firm or a high profile relevant Association or Agency will be considered.  We regret that our clients will not accept applications outside of these areas.

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